logo Sign Up

Terms & Conditions

Acceptance of the Terms

By accessing and using Portarlington Pokies, you agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please leave Portarlington Pokies immediately.

Eligibility Requirements

You must be at least 18 years old (or the age specified in your jurisdiction) to use Portarlington Pokies. We reserve the right to request proof of age from users who appear under this minimum age threshold. You agree that all information provided during registration is accurate and true.

Geographic Restrictions

Access to Portarlington Pokies may be restricted or blocked in certain countries, territories, or jurisdictions due to applicable laws or regulations. It is your responsibility to check local law before using our platform.

Account Registration Rules

You can only have one account per person. You must provide truthful information when registering for an account and keep it up-to-date with any changes that may occur. If you attempt to create multiple accounts, we reserve the right to suspend or close them all without prior notice.

Identity Verification and KYC

We will verify your identity through our Know-Your-Customer (KYC) process before allowing deposits or withdrawals. You agree to cooperate fully in this verification process.

Account Accuracy Obligations

You must provide accurate information when creating an account, including but not limited to: name, address, phone number, email, and date of birth.

Account Security Responsibilities

You are responsible for maintaining the confidentiality and security of your login credentials. Do not share them with others or use them in public computers or networks.

Login Credentials and Password Protection

Choose strong passwords that meet our minimum password requirements. We strongly recommend changing your password periodically to maintain account security. If you forget your login details, we can assist you through our support channels.

Restricted Behaviour and Prohibited Activities

Do not engage in the following activities on Portarlington Pokies:

  • Cheating or exploiting game bugs
  • Multi-accounting (using multiple accounts simultaneously)
  • Collusion with other players
  • Spamming others via chat, email, or any other means of communication

Bonus and Promotion Rules

All bonuses offered by us must be wagered a minimum number of times before they can be withdrawn. The minimum bet required to claim bonus funds is specified in our promotional terms.

Wagering and Gameplay Conditions

When playing games on Portarlington Pokies, you agree that all bets are final and non-refundable unless specifically stated otherwise. If there's an error in gameplay or a technical glitch occurs during the game, we may void your bet and adjust any subsequent winnings.

Bonus Abuse Prevention

We reserve the right to investigate suspected bonus abuse. If it is found that bonuses were used incorrectly, all associated funds will be forfeited, including any winnings generated by those bonuses.

Deposits and Withdrawals (only if supported by source material)

  • Verification Before Withdraws: To process withdrawal requests, you may need to complete additional verification steps through our secure interface.
  • Processing And Review Procedures: Our team will review your account activity before processing withdrawals. This may take a few working days.

Responsible Gambling Expectations

We support responsible gaming practices and encourage all users to gamble within their means. Set realistic limits on deposits, bets, or playing time if you need help managing these factors.

Self-Exclusion and Account Restrictions

You can opt-out of Portarlington Pokies services for a specified period by contacting our customer service department via live chat/email or self-exclude through the account settings menu.

Game Fairness and RNG Systems

All games on Portarlington Pokies are audited regularly to ensure fairness and randomness. External testing labs monitor our game systems to verify compliance with international gaming standards.

Technical Interruptions or Voided Gameplay

In rare instances, gameplay may be interrupted due to technical issues (e.g., server downtime). These interruptions do not give rise to any claims for compensation against Portarlington Pokies.

Suspension Or Closure Of Accounts

If we believe your account has been used inappropriately or breaks the rules of the Terms and Conditions, we reserve our right at all times with absolute discretion:

  • To freeze an account without notice

  • Change terms applicable from time to time